Per Olav Eidsvoll

39 years

Technical Lead Business Support, SEB AB

Stockholm, Sweden

Per Olav Eidsvoll

16+ years experience

+46 (0)70 462 27 08



Informatica Courses


  • Informatica Powercenter Developer Level 1
  • Informatica Powercenter Developer Level 2
  • Informatica BDM Administrator

IT-candidate, IT-akademiet Trondheim


  • Basic network-course
  • Microsoft Word 2000 Expert
  • Microsoft Excel 2000 Expert
  • Microsoft PowerPoint 2000
  • Microsoft Access 2000 Core
  • Microsoft Outlook 2000
  • MCP Windows 2000 Pro - 70-210

ECDL, AOF Sor-Trondelag, Kyrksaeterora


7 modules: Basic IT, Windows 98, Word 2000, Excel 2000, Access 2000, PowerPoint 2000 and Internet.
320 lessons.

GK Elektrofag, Brundalen VGS, Trondheim


Foundation Electronics

VK1 Almenne fag, Kyrkseaterora VGS, Kyrksaeterora


VK1 Almenne fag

GK Almenne fag, Kyrkseaterora VGS, Kyrksaeterora


GK Almenne fag

Fredly Folkehogskole, Borsa Norway


IT-subject. Learned about programming in Visual Basic.


ASM Consultant, Affecto AB, Stockholm


I worked as ASM Consultant. My tasks where installing/upgrading Informatica software for Affecto:s customers. I was also responsible for supporting our customers by phone/email. This includes advanced troubleshooting and contact with the vendor (Informatica).

Teamleader, Dustin AB, Stockholm


I worked at the combined norwegian sales/customer service-department. My daily task includes providing product information to Norwegian customers, general sales work, placing orders and customer service (Returns, Troubleshooting, CustomerCare).

I started at Dustin Norway when it was in the starting pits, I have been a part of the establishment of the Norwegian department. And in that relation I have been active in writing and developing internal working processes, hiring conditions, coordinated logistics and making sure we are in collaberation with Norwegian Business Ethics-laws. My experiences and knowledge from this made me in October 2010 team manager for the Norwegian Sales department and Customer service. I am now in charge for 4- co -workes.

Supportspecialist, Dell AB, Stockholm


2006-2007: Worked at Dell Business support. Supporting Dell Optiplex, Latitude, Precision and Dell Printers by phone and email. We helped customers with hardware and software-problems.

2006-2007: Worked at Dell Business support. Supporting Dell Optiplex, Latitude, Precision and Dell Printers by phone and email. We helped customers with hardware and software-problems. 2008-2009: Worked at Dell Enterprise Team Nordic. Supporting Dell Poweredge, Powervault and Powerconnect by phone and email. We helped customers troubleshoot hardware and software-problems on their server and storage-solutions. One of my responsibilities at this work was to maintain Dell Nordic`s intranet-server, where we store local documents, processes etc.

Supportspecialist, Sykes Datasvar AB, Sveg


2002-2004: First line support for HP Laser printers. Supporting hardware and software by phone and email.
2005: First line support for Fujitsu Siemens computers. Troubleshooting hardware and software-issues by phone and email.
2006: Hardware-specialist for HP Laser printers. Reviewed all cases where a tech was needed to solve a case, before I sent the case to the correct service provider. Also responsible for talking to the service-providers.

Intern, WIS, Kyrkseaterora


Intern at WIS, a local IT-company. Learned some basic programming in Delphi. Helped installing networks, servers and printers at schools.



My goal is to work as an IT-Consultant in the fields of server/storage, integration, maintenance and/or solution installations. I would also be interested in TSR/Sales-support.


  • Adobe Photoshop

    Star Star Star Star Star
  • Microsoft Office

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  • Windows 7

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  • Windows Vista

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  • Windows XP

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  • Linux

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  • PHP

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  • MySQL

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  • Network troubleshooting

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References is only available by request and in the first interview.

Personal description

Im a calm Norwegian living in Stockholm.
I work very well on my own aswell as being a dedicated team player or team leader. For the last 7 years I have been working in the support/customer service trade, where you have a great deal of personal responsibilities while also being responsible for your team's performance.

In most of my jobs, i have also been a mentor/coach for other coworkers. This has taught me to be pedagogical and patient, and to choose my language and words based on the people i am talking to.

Im not married and no children, but i have lots of family. Outside work I spend time together with my friends or watching a movie. But most of the time Im sitting in front of my computer learning new things. For the last couple of years I have been programming a lot in PHP, HTML and MySQL. I also have some Linux experience, mostly RedHat Enterprise and Debian.


  • Norwegian
  • Swedish
  • English